The following are two stories from actual 2-1-1 callers who have been given aliases to protect their identities. When you donate to United Way of Kennebec Valley, you are funding the statewide calling system that connects people to over 8,000 local services and support groups.

Pat's Story--I called 211 because I had a sister in a mental health crisis who was really spiraling out of control. Her doctor told us that she needed a mental health case coordinator. I had no idea what that was. I was lost. So, I called 211 looking for help. They asked me some questions as to what we were looking for, what her needs were, and then they provided me with the names of several providers/ agencies that I could reach out to and find one that would be a good fit for her. In this particular situation, it really saved her life.

Sandra's Story--Last month, I was feeling really hopeless and helpless. I had lost my therapist of 7 years and my antidepressants were not doing their job. I was getting no help from my doctor and every therapist and psychiatrist that I found would not take my insurance. In desperation, I called 211 and talked to a kind and gentle woman who listened and gave me two resources to call. Within a week, I had a medication manager, and a week later I had a new therapist. After months of searching, my call to 211 gave me information that I had been unable to find on my own. Thank you so much to the wonderful woman who brought hope back into my life!

While these stories come from people who had nowhere else to turn, 211 does not need to be a last resort. 211 represents an easy way to find answers to a wide range of issues. If you or someone you know needs help, call 211 or text your zip code to 898-211. Get Connected. Get help.